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Shipping & Returns

Shipping & Returns

Shipping Policy

Option Details
Free Shipping Free local shipping for orders over $75 within 30 km.
Shipping Fee $10 flat fee for orders under $75 (Vancouver Lower Mainland Area).
$20 flat fee for orders under $200 for other provinces (ships from Vancouver).

Return & Exchange Policy

Condition Details
Return Period Returns and exchanges accepted within 7 days in person or by mail.
Return Condition Check the product upon receipt. Returns and exchanges not accepted after 7 days due to misuse or wear and tear.
Shipping Responsibility Unless the product is defective, damaged, or missing parts, the customer is responsible for return/exchange shipping costs. Returned items should be in their original condition.
Claim Process Return claims must be made within 7 days of the delivery date, including the order number.
Exceptions All sales are final for pre-order and clearance items.

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