Your trial begins when your items are delivered. Send us an email at firstname.lastname@example.org to initiate your return within your trial.
Please use the original packaging to pack the items and accessories, then send them back to us using the prepaid shipping label. We can provide a shipping label for you and deduct the cost from your refund, if requested.
The shipping cost for oversized items like ours is typically $60-$90, depending on your location.
If the package is opened and used, send the items to our office in BC, Canada for inspection. Unopened boxes can be returned to the nearest warehouse. We'll refund your original payment method in full once we receive the item.